Data Deletion

Last updated: July 22, 2026

JAMr FIT is a product of Rettertek LLC. This page explains how to request deletion of data associated with our platform and Meta (Facebook) integrations.

1. Club admins — disconnect Meta

If your fitness business connected a Facebook Page to JAMr FIT for Instant Form (Lead Ads) ingestion:

• Sign in at app.jamrfit.com
• Go to Settings → Integrations → Meta / Facebook Lead Ads
• Click Disconnect for the connected Page

Disconnecting removes stored Page access tokens and stops new lead ingestion from that Page. Existing CRM member/prospect records remain under your club’s account until you delete them in JAMr FIT or request deletion below.

2. End users / members — request deletion

If you submitted a Meta lead form or otherwise believe JAMr FIT or a club using JAMr FIT holds your personal data:

• Contact the fitness business that collected your information (they are the data controller for their member records), or
• Email support@rettertek.com with your name, email/phone used on the form, and the club name if known

We will process verified deletion requests within 30 days, including Meta connection data we control and coordinating with the relevant club tenant where applicable.

3. What we delete

• Meta Page access tokens and connection records for disconnected Pages
• Raw ad-lead webhook payloads (typically retained up to 90 days for debugging, then deleted)
• Member/prospect records upon verified request, subject to the club’s retention and legal obligations

4. Meta app removal

You can also remove JAMr FIT from your Facebook settings (Settings → Apps and Websites). That revokes Login authorization; club admins should still Disconnect in JAMr FIT to clear stored Page tokens.

5. Contact

Data deletion requests: support@rettertek.com
Privacy questions: privacy@jamrfit.com

See also our Privacy Policy and Terms of Service.